Customer Service
All travel with Centrebus is subject to our normal conditions of carriage. You can view these here. Should you wish to contact Us
We will be pleased to hear from you, whether you have an enquiry, suggestion or criticism.
We will respond to enquiries about future travel plans as a priority, but pleased do remember that a quick telephone call may be the fastest way to get the information you need if you cannot find it on the web.
If you contact us with a concern or criticism, we will acknowledge receipt within 3 working days, either by email or post depending on how you have been in touch. At the same time, we will give you a reference number in case of later query. We will check our records, and your complaint will then normally be investigated by the local depot operations manager, before you hear from us again with our findings.
By Telephone
Call our enquiry office between 9am and 4pm, Monday to Friday, on 01298 812 204.
Online
You can submit an online customer contact form to report a problem or make a suggestion.
By Post
Please write to us at
Bowers Aspincroft Garage
Town End
Chapel-en-le-Frith
High Peak
SK23 0NU
CENTREBUS LTD your local bus service provider
REGISTERED OFFICE: 37 Wenlock Way, Leicester, LE4 9HU
Registered in England & Wales No.3872099